Shipping Policy

At Yamajewels.com, we strive to provide our customers with a smooth and timely shopping experience. Below is our Shipping Policy that outlines how we handle the shipping of your orders.

1. Shipping Methods and Delivery Times

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is 7-10 business days.
  • Express Shipping: Estimated delivery time is 3-5 business days.

Please note that delivery times may vary depending on your location, order volume, and any external factors such as holidays or weather conditions.

2. Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and destination of your order.
  • Shipping costs will be displayed during checkout before you finalize your purchase.
  • For orders above a certain value (if applicable), free shipping may be available. Check for current promotions or offers.

3. Order Processing

  • All orders are processed and shipped within 2-3 business days from the time the order is placed.
  • Please ensure that the shipping information provided is correct, as we are not responsible for delays or non-delivery due to incorrect addresses.

4. Shipping Locations

We currently offer shipping to India and select international locations. Please check during checkout to see if your country is eligible for delivery.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment. You can use the tracking number to track your order on the shipping carrier’s website.

6. Delays

While we strive to meet our delivery estimates, unforeseen circumstances may lead to delays. We are not responsible for any delays caused by the carrier, customs, or natural disasters. If your order is delayed, please reach out to us, and we will assist in resolving the issue.

7. Customs and Import Duties (For International Orders)

For international shipments, you may be subject to customs duties, taxes, and fees, which are imposed once the shipment reaches your country. These charges are the responsibility of the customer. Please check with your local customs office for further information on customs regulations.

8. Order Confirmation and Shipping Notification

After you place an order, you will receive an order confirmation email. Once your order has been shipped, you will receive a shipping notification email with the tracking number and carrier details.

9. Lost or Damaged Shipments

If your order is lost or damaged during shipping:

  • Damaged Items: Please contact us within 48 hours of receiving the damaged product with images of the damaged item, packaging, and tracking details, so we can assist with a replacement or refund.
  • Lost Shipments: If your order is lost in transit, please reach out to us immediately. We will assist in filing a claim with the shipping carrier and work with you to resolve the issue.

10. Incorrect Shipping Address

If you provide an incorrect shipping address, we will attempt to correct it if the order has not been processed or shipped. If the package has already been dispatched, you will be responsible for any additional shipping costs or delays incurred due to address issues.

11. Contact Us

If you have any questions or concerns about our shipping process, please contact us at:

  • Legal Name: Ankur Saxena
  • Trade Name: Abhinandan Innovations
  • Phone number: 9389761762
  • Email: connect@yamajewels.com
  • Physical Address: Abhinandan Innovations, 21 Ballabhji Vihar DayalBagh, 282005 UP, India
  • GSTIN: 09AZCPS2808M2ZW